
Digital Transformation in the Hospitality Industry, Adapting to the Future of Guest Experience
The hospitality industry is undergoing rapid digital transformation, driven by changing guest expectations and competitive pressure. Hotels and resorts are investing in AI-powered concierge services, mobile check-ins, and personalized guest experiences through data analytics. According to Deloitte, over 60% of hospitality leaders have implemented or plan to implement automation tools to streamline operations and enhance…